CUSTOMER SUPPORT AGENT WITH ENGLISH

CUSTOMER SUPPORT AGENT WITH ENGLISH

Location: 
Sofia
Job Type: 
Full-Time
Reference Number: 
BW-CSA-ENG
Obligations: 
  • Provide information about financial instruments and services of the company
  • Respond to customer requests for installation, registration and regular operations with client’s software;
  • Provide support regarding technical, trading and financial issues to customers queries by email and chat;
  • Verify the request details with the customer;
Experience: 
  • Fluency in English
  • Good computer literacy and excellent typing skills;
  • Ability to prioritize tasks and work with minimal supervision;
  • Financial/Economic background or education will be considered as an advantage;
  • Willingness to work on shifts, including night shifts;
Offer: 
  • Extensive training programs;
  • Competitive remuneration;
  • Excellent working conditions;
  • Cooperative team environment;

 

Our Client:

A Fiintech company with global reach, which develops and successfully operates a leading online trading platform. They provide one of the best working environments in Bulgaria and are currently looking for team players who are smart, curious, self-driven and want to be an important part of a product used by thousands of users worldwide.

 

The perfect candidate will have a prior customer support experience and willingness to work shifts.

If you think that you are this perfect candidate, let us know and send us your CV.

Confidentiality of all applications is assured. Only short­listed candidates will be contacted!
The candidates do not pay any taxes to the Agency – the services are FREE OF CHARGE.
(Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP)
 

 

Position category: 

Bulwork

Industry: 
Software & Services
Type: 
Limited Liability Company

Bulwork is the first IT/BPO Recruitment Agency in Bulgaria. Bulwork was founded in December 2000 and have since developed the biggest database of qualified specialists in Bulgaria - about 75% of all skilled IT professionals.

Our main service is recruitment of qualified specialists for different software and hardware companies, contact centers, technical support centers, IT departments in companies from all industries, as well as leading banking and state institutions.  We do not limit our services to big and well-established businesses only, but also focus on start-up, small and medium-sized companies.

The company uses different channels and innovative approaches for recruitment. We have an active database with current job-seekers in the IT and BPO sector. We are able to meet the expectations of our clients and candidates and gain their trust by offering top-level services and having highly qualified HR and IT consultants in our team.

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