SERVICE DELIVERY MANAGER (in Varna, Bulgaria)

SERVICE DELIVERY MANAGER (in Varna, Bulgaria)

Location: 
Varna, Bulgaria
Job Type: 
Full-Time
Reference Number: 
BWVAR-SDM01
Obligations: 

Who are we:

Bulwork is the first IT recruitment agency in Bulgaria with more than 16 years stable presence in the market. The company has established a reputation of delivering high quality services both to the clients and candidates. We respect the wishes of our clients and strive to provide the best service by finding the most suitable and challenging job for them.

 

Our client:

An international fast-growing company with many well-known clients. The company is a strategic partner for different e-commerce companies, food chains, etc. by offering them different solutions for improving and developing their business.

 

Currently, the company is in process of opening an office and building a new team in Varna, Bulgaria and together we are looking for a motivated and experienced:

 

SERVICE DELIVERY MANAGER

Experience: 

The requirements:

  • Previous professional experience in help desk support and/or Service Management in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
  • Previous experience as a Team Lead or demonstrable experience in leading virtual teams
  • Excellent command of English - both written and spoken (knowledge of other foreign languages would be considered an advantage)
  • Working knowledge of CMS software, databases and remote control
  • Advanced troubleshooting and multi-tasking skills
  • Bachelor's degree in Information Technology or Computer Science
Offer: 

The company offers:

  • Full-time and long term job opportunity
  • Excellent remuneration
  • Initial training abroad
  • Standard working hours (09:00 – 18:00h.)
  • Opportunity for personal and professional growth due to the fact you will be the first hired member in the team
  • Work in an international fast-growing company.

Are you interested in this position? If yes, please send us your CV in English.

 

Confidentiality of all applications is assured! Only short-listed candidates will be contacted!
The candidates do not pay any taxes to the agency – the services are FREE OF CHARGE.

 

Bulwork company LTD – IT Recruitment Agency (license 1363 from 24.10.2011 from MLSP exp.24.10.2016).

Bulwork

Industry: 
Software & Services
Type: 
Limited Liability Company

Bulwork is the first IT/BPO Recruitment Agency in Bulgaria. Bulwork was founded in December 2000 and have since developed the biggest database of qualified specialists in Bulgaria - about 75% of all skilled IT professionals.

Our main service is recruitment of qualified specialists for different software and hardware companies, contact centers, technical support centers, IT departments in companies from all industries, as well as leading banking and state institutions.  We do not limit our services to big and well-established businesses only, but also focus on start-up, small and medium-sized companies.

The company uses different channels and innovative approaches for recruitment. We have an active database with current job-seekers in the IT and BPO sector. We are able to meet the expectations of our clients and candidates and gain their trust by offering top-level services and having highly qualified HR and IT consultants in our team.

2017 © All rights reserved. Bulwork Company Ltd.