CUSTOMER SUPPORT REPRESENTATIVE

CUSTOMER SUPPORT REPRESENTATIVE

Location: 
Sofia
Job Type: 
Full-Time
Reference Number: 
BW-CSR/INFS
Obligations: 

Who are we?

Bulwork is the first IT recruitment agency in Bulgaria with more than 17 years stable presence in the market. The company has established a reputation of delivering high quality services both to the clients and candidates. We respect the wishes of our clients and strive to provide the best service by finding the most suitable and challenging job for them.

Our client:

An international software company which has offices in Bulgaria with more than 150 employees. It provides innovative online solutions globally. The company is specialized in web application development, mobile applications, flash games, digital marketing. Together, we are looking for:

CUSTOMER SUPPORT REPRESENTATIVE 

Your responsibilities will bе to provide professional customer services via phone, emails and chat. Also you will solve account problems, communicate proactive with customers to increase their retention and value.

Experience: 

* Fluency in one of these languages - Finnish, Norwegian, Swedish, Italian (both written and verbal);
* Excellent English (both written and verbal);
* Previous working experience on a similar position will be a privilege;
* Sports knowledge are necessary;
* Willingness to work оn shifts (including nights and weekends);
* Strong communication skills.

Offer: 

* Competitive remuneration;
* Regular bonuses based on personal results; 
* Additional health insurance and food vouchers; 
* Trainings and certification programs;
* Excellent office location;
* Opportunity to work in a very experienced team of professionals.

If you consider yourself as the right candidate for this role, please send us your CV and we would love to tell you more about it.

Confidentiality of all applications is assured. Only short-listed candidates will be contacted. 
The candidates do not pay any taxes to the agency – the services are FREE OF CHARGE. 

Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP).

Position category: 
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Bulwork

Industry: 
Software & Services
Type: 
Limited Liability Company

Bulwork is the first IT/BPO Recruitment Agency in Bulgaria. Bulwork was founded in December 2000 and have since developed the biggest database of qualified specialists in Bulgaria - about 75% of all skilled IT professionals.

Our main service is recruitment of qualified specialists for different software and hardware companies, contact centers, technical support centers, IT departments in companies from all industries, as well as leading banking and state institutions.  We do not limit our services to big and well-established businesses only, but also focus on start-up, small and medium-sized companies.

The company uses different channels and innovative approaches for recruitment. We have an active database with current job-seekers in the IT and BPO sector. We are able to meet the expectations of our clients and candidates and gain their trust by offering top-level services and having highly qualified HR and IT consultants in our team.

2018 © All rights reserved. Bulwork Company Ltd.