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About us:

Bulwork is the first IT & TELCO recruitment agency in Bulgaria with more than 18 years stable presence in the market. The company has established a reputation of delivering high quality services both to clients and candidates. We respect the wishes of our clients and candidates and strive to provide the best service by finding the most suitable and challenging job opportunities for them.  

About our client:

A leading company in the Telco sector with offices in Singapore, US, and UK which offers a smart network utility that combines on-demand infrastructure, automation, web-based portals, and APIs. Their communication services range from network connectivity, co-location through system integration and support to providers globally. For their NEW office in Sofia, Bulgaria, they want to hire:


Overview of the role:

You have to respond in a timely, professional and effective manner to customer's queries and service problems. This includes providing assistance to clients with testing and troubleshooting faults, coordination of maintenance actions and staying in touch with clients until successfully resolving their issues. You will be part of the team which provides tech support 24/7 on 12 hours shifts.


- 3+ years of experience in providing operational support in Telco industry;
- In-depth understanding of DWDM, L2 & L3 Networks, Optical layer, Services based on MEF standards;
- Hands-on experience with control switches, Media Gateways, SIP, MGCP/H.248, Voice Compression/Decompression;
- Experience with Dynamic Routing Protocols (BGP, OSPF);
- Ability to multi-task and communicate in English in a proficient manner.


- Degree in Electronic/Electrical Engineering, Computer Science or relevant field of study;


- Competitive remuneration package;
- Additional benefits - private health insurance, sports card, brand new fully equipped office in a good central location in the city;
- An opportunity to be one of the first members of their team in Sofia, BG;
- Last but not least, to work on cutting edge technologies and projects which you can't find in another company in Bulgaria.


If you want to work in a successful international company and possess the required skill-set, do not wait any longer and send your application in English to:

Confidentiality of all applications is assured. Only shortlisted candidates will be contacted!
The candidates do not pay any taxes to the Agency – the services are FREE OF CHARGE.

(Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).

Communication Interfaces: 
DNS , Ethernet , Internet, Intranet , LAN, LAN Manager , Router , SS7 , TCP/IP
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Software & Services
Limited Liability Company

Bulwork is the first IT/BPO Recruitment Agency in Bulgaria. Bulwork was founded in December 2000 and have since developed the biggest database of qualified specialists in Bulgaria - about 75% of all skilled IT professionals.

Our main service is recruitment of qualified specialists for different software and hardware companies, contact centers, technical support centers, IT departments in companies from all industries, as well as leading banking and state institutions.  We do not limit our services to big and well-established businesses only, but also focus on start-up, small and medium-sized companies.

The company uses different channels and innovative approaches for recruitment. We have an active database with current job-seekers in the IT and BPO sector. We are able to meet the expectations of our clients and candidates and gain their trust by offering top-level services and having highly qualified HR and IT consultants in our team.

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